This is a truly flexible small business VoIP plan that lets you manage your budget. You control your calling minutes with a fixed rate of 6 cents/minute. A toll free number is given with no additional charge regardless of your selected plan. No contract required, and you can cancel anytime. They also offer a 30 day money back guarantee.
Prices are higher compared to other VoIP providers that I’ve chosen. Features are standard.
The reason why they make it to my best 4 VoIP plans is because they have a plan that is truly flexible, “Pay As You Grow.” You pay as much as you use, no more and no less. It is great that it is so simple and straight forward. Plus, no contract means you can cancel at anytime without any prepay or termination fees.
Everything You Need To Know About Grasshopper – Q&A
I must say that I’m not a frequent caller. My job (freelance product tester) does not require me to call my clients to pitch a sale or make an appointment.
That’s why when I first found out about this “Pay As You Grow” VoIP plan by Grasshopper, I was intrigued and wanted to know more about them.
Here are the questions and answers that I’ve found out.
1. What Is Grasshopper About?
Grasshopper was founded by two entrepreneurs, David Hauser and Siamak Taghaddos. They started the company in 2003.
Nowadays, Grasshopper is serving more than 100,000 entrepreneurs. Grasshopper knows what it takes for an entrepreneur to succeed, and that’s why they provide a simple and effective phone solution.
2. Where Can I Find Grasshopper?
Don’t worry, they don’t jump all over the place.
You can find them in Needham, Massachusetts. Their sales and support divisions are located in the same office.
There are 4 types of different plans by Grasshopper:
(a) Pay As You Grow – $12/mo
(b) Ramp – $24/mo
(c) Grow – $49/mo (Most Popular)
(d) Max – $199/mo
4. Want To Know More About Each Of The Plans?
(a) Pay As You Grow – $12/mo
This plan is crafted for users that do not use VoIP a lot, but want a toll-free-number. There are no minutes allocated under this plan. All calls are charged at $0.06/minute. For $12/mo, you get around 200 minutes of free call. Additional minutes are charged the same rate too. So, make sure to utilize your 200 minutes every month to get the biggest bang from your buck.
(b) Ramp – $24/mo
With this option, you get 500 minutes every month for $24. That’s $0.048/minute, 20% cheaper than the “Pay As You Grow” plan. Of course, this will depend on your calling minutes every month. If you are sure that you use more than 200 minutes every month, this plan will save you more in the long run.
(c) Grow – $49/mo
There’s a reason why this is Grasshopper’s most popular plan. According to Grasshopper, most of their customers (entrepreneurs) will require more than one toll-free-number for their business. This Grow plan gives you 2 toll free or 2 local numbers and unlimited extensions. In addition, you get 2000 minutes of call every month. If you do the math, this is an additional 48% savings compared to Ramp.
d) Max – $199/mo
Here, you get 10,000 minutes every month. This plan comes with 3 toll free or local numbers with unlimited extensions.
5. What Features Are Included With Grasshopper’s Plans?
All the features from Grasshopper are entrepreneur- minded. You will be getting what it takes to make your business sound professional and organized.
Here are some of the features:
– Toll free Number
– Local Number
– Unlimited Extensions
– Custom Main Greeting
– Music On Hold
– Name Directory
– Conference Calling
– Call Forwarding
– Call Screening
– Store Hours / Directions
– Call Routing
– Voicemail To Email
– Voice Studio
6. Do I Need To Purchase Any Hardware?
No. You are good to go once you complete your registration with Grasshopper.
7. Let’s See How Grasshopper Works
8. Do They Offer A Free Trial Before Purchase?
However, you do not have to sign up for a contract. Instead, you pay a flat price from month to month. You can cancel the plan anytime without commitment.
9. Does Grasshopper Have a Warranty?
There is a 30 day money back guarantee from Grasshopper. This is a total risk free testing for 30 days.
If you are unsatisfied, you get your money back with no questions asked.
10. How Is The Customer Support?
Grasshopper is like a big family and community. With all the entrepreneurs and customers connected together, it’s not difficult to get support.
Grasshopper can be reached by a 24/7 toll free number and a direct line to their support staff. You can fax or email them and expect to receive a response within 24 hours.