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PanTerra Networks

http://www.PanTerraNetworks.com

Plan Reviewed: Business

Pricing: $19.95/mo

Overall: Highly Recommended!

Pros
With its comprehensive cloud-based services, PanTerra Networks stands out in the market. Their CloudUC solution simplifies a business’ IT needs by combining PBX services, file sync and share, business analytics, and more, into a single service.
Cons
No direct pricing is publicly available. No free trial offered to interested customers.
Bottom Line
For mid- to large enterprises that need a complete communications solutions,PanTerra Networks’ CloudUC plans are a great fit as they cover virtually all the needs of businesses.

All About PanTerra Networks- Q & A

1. What does PanTerra Networks do?

PanTerra Networks is an information technology company that offers not only cloud-based communications services, but also enterprise file sharing, business analytics, contact center, and mobility solutions for mid- to large sized enterprises. Their business-class unified communications service, CloudUC, is one of the most comprehensive solutions available today. Aside from offering PBX services and collaboration tools, their technology also delivers file sync and share capabilities, contacts management, mobility, and more. This feature-rich solution aims to increase productivity and reduce costs for organizations in an efficient way.

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Find Out More About PanTerra Networks

What Can PanTerra Networks Do For You?

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2.What plans do they offer?

Business customers can choose from four CloudUC plans: Business Voice, Professional, Enterprise and Contact Center.

The Business plan comes with the fewest (yet equally useful) features. The Professional, Enterprise and Contact Center plans offer an impressive range of functionalities. All four plans include 2GB SmartBox storage (PanTerra’s file sync and share service), mobile app client, integration with third-party applications, SIP browser-based softphones, and more.

PanTerra offers no specific pricing information regarding their CloudUC plans on their website.

3. What features are available?

Users can expect an impressive range of features in all of PanTerra’s CloudUC plans:

Business Voice
Cloud PBX
Unlimited Calls
Unlimited Voice Mail
Integrated Softphone
Desktop UCC Client
Unlimited Conference Calls
Secure IM with Presence
Unlimited Call Recording
Mobile App Client
Encryption In-Transit & At-Rest
Outlook Plugin
Multi-Factor Authentication Security
2 GB SmartBox Storage

Professional
Cloud PBX
Unlimited Calls
Unlimited Voice Mail
Integrated Softphone
Desktop UCC Client
Unlimited Conference Calls
Secure IM with Presence
Digital Fax Support
Unlimited Call Recording
Mobile App Client
Encryption In-Transit & At-Rest
Outlook Plugin
Salesforce Plugin
Outlook, Google, Yahoo Contact Importing
Full Contact/Group Management
User + Communications Content in Same Cloud
Multiple-Active Device Manager (MADM)
Single Sign On (SSO) Support
Multi-Factor Authentication Security
2 GB SmartBox Storage
Unlimited Users within an Account
Enterprise Account Administration
24/7/365 Live Phone and IM Support
99.999% Reliability/Availability

Enterprise
Unlimited Video Calls
Unlimited Auto Attendants
Unlimited Web Meetings
Unlimited Deskshares
Real-time Business Analytics
Integrated Softphone
Desktop UCC Client
Unlimited Conference Calls
Secure IM with Presence
Digital Fax Support
Cloud PBX
Unlimited Calls
Unlimited Call Recording
Unlimited Voice Mail
Unlimited Call Recording
Digital Fax Support
Mobile App Client
Encryption In-Transit & At-Rest
Outlook Plugin
Salesforce Plugin
Outlook, Google, Yahoo Contact Importing
Full Contact/Group Management
User + Communications Content in Same Cloud
Multiple-Active Device Manager (MADM)
Single Sign On (SSO) Support
Multi-Factor Authentication Security
2 GB SmartBox Storage
Unlimited Users within an Account
Enterprise Account Administration
24/7/365 Live Phone and IM Support
99.999% Reliability/Availability

Contact Center
Unlimited Contact Center
Unlimited Call Queues
Supervisory Modes – Listen, Whisper, Barge-in
Skills-based Routing
Live-Monitor
Details Reporting
Real-time Business Analytics
Cloud PBX
Integrated Softphone
Unlimited Calls
Desktop UCC Client
Unlimited Call Recording
Unlimited Video Calls
Unlimited Web Meetings
Unlimited Voice Mail
Unlimited Call Recording
Unlimited Auto Attendants
Unlimited Conference Calls
Secure IM with Presence
Digital Fax Support
Mobile App Client
Encryption In-Transit & At-Rest
Outlook Plugin
Salesforce Plugin
Outlook, Google, Yahoo Contact Importing
Full Contact/Group Management
User + Communications Content in Same Cloud
Multiple-Active Device Manager (MADM)
Single Sign On (SSO) Support
Multi-Factor Authentication Security
2 GB SmartBox Storage
Unlimited Users within an Account
Enterprise Account Administration
24/7/365 Live Phone and IM Support
99.999% Reliability/Availability

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PanTerra is the Answer

A smart choice for business communication, collaboration and storage.

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4. How is the installation?

Many service providers simply ship their phone systems to customers along with instructions on how to set them up. But PanTerra Networks is different. Their team covers the installation and configuration of all devices under their services. They also provide warranty for the equipment including phones, routers, tablets and switches.
 

5. Do they offer a free trial?

The company does not offer a free trial for CloudUC. However, interested customers can contact PanTerra Networks for a risk-free 5-minute live online demo of CloudUC.
 

6. How is the customer support?

Customers can reach PanTerra’s US-based support team 24/7/365 via phone, email, IM, deskshare or fax. They also have an online knowledge base where users can read and discover tips, how-to’s and other guides.
 
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Not Your Average VoIP

Built on the latest technology backbone to provide the best!

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