Star2Star Communications
Star2Star Business

http://www.Star2StarCommunications.com

Plan Reviewed: Business

Pricing: $10.99/month

Overall: Highly Recommended!

Pros
Star2Star offers a complete and fully managed cloud communications system every business need. They also prove that they value customer satisfaction by offering professional installation, money back guarantees, and 24/7 support.
Cons
No pricing information can be obtained from browsing through their website. Customers have also written some negative reviews about their service.
Bottom Line
With different plans to choose from, every type and size of business can take advantage of Star2Star’s solutions that promise to make business communications efficient and affordable. Plus, their bundles also make it easy for businesses to customize and scale their number of users and features, as needed, for an upgrade fee.

All About Star2Star Communications – Q & A

What does Star2Star Communications do?

Star2Star Communications brings simple, scalable and reliable communications solutions that match the needs of businesses, regardless the size and the industry. They also offer business IP phones from trusted brands, including Polycom, Cisco, and Yealink. Founded in 2006, Star2Star has achieved respectable growth over the years and has earned various industry recognitions and accolades for their performance and innovation in the market.

What plans does Star2Star offer?

Star2Star offers a number of plans to choose from: Starter, Basic, Professional, and Premium Unified Communications (UC) bundles.

Starter UC bundle is the cheapest plan, perfect for businesses that only need the essential UC features to help with their day-to-day operations. The Basic plan, meanwhile, includes all the features available in the Starter bundle, plus the StarPhone IP telephony app for Android, Apple, and a desktop application that brings IP telephone functionality to your computer.

For businesses that require additional functionalities, the Professional bundle is a good match. Star2Star advertises it as its best value plan, which comes with all the advanced calling features businesses need without the expensive price tag. The Premium UC bundle is the most complete plan among the four and is packed with powerful features.

Star2Star currently does not offer detailed pricing information for all their plans publicly. If you are interested in one of the larger business VoIP plans, please request a quote directly from the provider.

What features are available?

Star2Star offers a great selection of features for their UC bundles. All four plans come with StarBox Cloud Connection Manager, StarBand (which consists of a rich suite of features such as StarWatch, their disaster recovery software, and StarPath, which includes end-to-end traffic shaping), and more.

Starter UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports

Basic UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports
StarPhone™
For iPhone or For Android
StarPhone™ For Desktop
(Mac/Windows)

Professional UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports
StarPhone™
For iPhone or For Android
StarPhone™ For Desktop
(Mac/Windows)
StarVideo Conferencing
StarScheduler
Personal Auto Attendant
StarFax Personal
StarConference Premium

Premium UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports
StarPhone™
For iPhone or For Android
StarPhone™ For Desktop
(Mac/Windows)
StarVideo Conferencing
StarScheduler
Personal Auto Attendant
StarFax Personal
StarConference Premium
StarReporter
Call Recording
StarContact
(CRM Integration)

Features available for an upgrade fee:
StarCenter Agent
(Call Center)
StarFax Classic
StarBand™ StarBinary (Failover)
StarBand™ Primary Bandwidth
StarBand™ Secondary Bandwidth

How is the installation?

Star2Star prides itself for going above and beyond the competition, as they offer professional installation with every system sale that includes system installation, system configuration, troubleshooting, and tech support.

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Is there a free trial?

The company does not offer a free trial for customers. However, they do have a 30-day money back guarantee for customers that are not satisfied with their cloud communications solutions. Plus, a 200% money back guarantee for any downtime.

How is the customer support?

Star2Star guarantees to provide ongoing support during and after installation. Their US-based network operations centers can be reached 24/7/365. Plus, their StarWatch monitoring system ensures users are alerted when the system is down or not responsive.

 

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From Small Business to Enterprise

No Matter What You Do, Star2Star Can Help.

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